PolicyAlert
Contact

Questions about a renewal, an audit, or an alert?

Our support team responds to most inquiries within one business day. Pick a topic below or send a general message.

Renewal questions

Policy audit help

Rate alert questions

General inquiries

Client support

General account and dashboard help.

support@totalpolicyalert.org

Phone support

Weekdays, 8am–6pm ET.

(800) 555-0199

Mailing address

412 Ledger Row, Suite 300
Columbus, OH 43215

Send a message

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FAQ

Common questions

No. PolicyAlert is an independent monitoring tool. We don't sell policies, quote rates, or earn commission — we help you track the policies you already hold.

Policies and alerts you add are saved locally in your browser's storage. They are not uploaded to a remote server, and clearing your browser data will remove them.

No. The audit applies general underwriting rules of thumb to the numbers you enter and produces a coverage estimate, not an official quote, binder or guarantee of coverage.

Changes of 10% or more are marked high severity, 4–10% are moderate, and anything below 4% is marked low. These thresholds are published on our About page.

Since data is saved per browser, you can track a second household by using a separate browser profile or device, or by removing and re-adding policies as needed.